Please make sure appliances with rechargeable functions are fully charged before use. For other battery operated appliance, please check battery ”+” and “-“ is correctly placed according to the markings on the appliance. For mains operated appliance, make sure power cord is securely connected to mains supply. If problem persists, please contact DixixSupport@dixix.com
Please make sure the Blade head is properly cleaned. Remove excessive hair that are trapped in between the blade.
Always refers to the Direction for Use that comes in the package. You may also find Direction for Use at http://www.dixix.com/en/product-support.php
No. DIXIX appliance is designed for human usage. They are not recommended to use on pets.
Rotary shavers are designed to work with cyclical movements while foil shavers are designed to work with efficient sideways movements on the skin giving perfect control and precision. The foils protect the skin from irritation and are specifically designed to deliver the most thorough and comfortable shave.